b1999 Terms and Conditions

b1999 ("we", "our", "platform") is an online gaming and betting platform that provides services to users in the Bangladesh market. These Terms apply to the use of services provided through the b1999.cam website and all associated digital channels.

These Terms have been prepared in English and users will receive all services and support fully in English. In the event of any dispute or ambiguity, the English version shall be considered final.

b1999 reserves the right to amend these Terms at any time. Continuing to use the platform after any changes are made will be considered acceptance of the updated Terms. We therefore recommend visiting this page regularly.

2.1 Eligibility Requirements

To open an account and use services at b1999, you must meet all of the following conditions:

• You must be at least 21 years of age.
• You are registering using your own personal information.
• You are operating only one account on b1999.
• Your financial situation is suitable for gaming activities.
• You are not under any self-exclusion program.
• Online gaming is not legally prohibited in your area of residence.

2.2 Age Verification Process

b1999 may request relevant documents to verify a user's identity and age at any time. Withdrawal facilities may be limited until the verification process is completed. Providing false information may result in account cancellation and forfeiture of deposited funds.

3.1 Registration Process

To create an account at b1999, you must provide accurate and complete personal information. The name, date of birth and contact details provided at registration must match a valid government-issued identification document.

3.2 Single Account Policy

Each individual may hold only one account. Operating multiple accounts from the same person, the same device, the same IP address or the same payment method is strictly prohibited. If this rule is violated, all associated accounts will be permanently closed and bonus benefits will be cancelled.

3.3 Account Security

You are solely responsible for maintaining the confidentiality of your account password and login details. You must not allow anyone else to use your account. If you suspect unauthorised access, contact our 24/7 live chat support immediately.

3.4 Updating Information

It is your responsibility to keep the information in your account accurate and up to date at all times. If any details change, please notify our support team as soon as possible. b1999 will not be held responsible for any financial issues arising from incorrect information.

4.1 Supported Payment Methods

b1999 currently supports transactions through popular mobile banking services in Bangladesh: bKash, Nagad and Rocket. These methods are fast, secure and convenient for users in Bangladesh.

4.2 Deposit Limits and Process

• Minimum deposit: ৳300 (for all methods).
• Deposit amounts are generally credited to the account instantly.
• You must use a payment account registered in your own name to make a deposit.
• Deposits from third-party accounts are not accepted.

4.3 Withdrawal Terms

• Minimum withdrawal: ৳1,000.
• Processing time: Completed within 10–45 minutes.
• Withdrawals can only be made to the same payment method used to make the deposit.
• Identity verification must be completed before a withdrawal can be made.
• Withdrawal processing may be limited if the wagering requirements of an active bonus have not been met.

4.4 Transaction Verification

b1999 reserves the right to verify any transaction and request additional documents where necessary to prevent fraud and ensure financial security. Processing of suspicious transactions may be temporarily delayed.

5.1 Welcome Bonus

b1999 offers new members a 150% bonus on their first deposit, up to a maximum of ৳20,000. The following conditions must be met to receive this bonus:

• The bonus can only be received once, with the first deposit.
• For the bonus amount to become withdrawable, the total (deposit + bonus) amount must be wagered 15 times.
• Participation in some games may be restricted while a bonus is active.
• A time limit applies for meeting the wagering requirements.
• In the event of a breach of bonus terms, the bonus and any associated winnings may be cancelled.

5.2 VIP and Cashback Benefits

b1999's VIP program has five tiers, with weekly cashback benefits applicable at each tier:

• Bronze: Up to 0.2% weekly cashback.
• Silver: Up to 0.4% weekly cashback.
• Gold: Up to 0.6% weekly cashback.
• Platinum: Up to 0.8% weekly cashback.
• Diamond: Up to 1.0% weekly cashback.

VIP tier placement is based on gaming activity and contributions. Details on tier changes can be obtained from the support team.

5.3 Promotion Abuse

b1999 takes strict action against the misuse of bonus terms, coordinated betting (arbitrage), use of bots or any other misconduct. In such cases, the relevant bonus and winnings may be forfeited.

6.1 Fair Play Policy

All games on b1999 are operated using certified Random Number Generator (RNG) technology. As a result, the outcome of every game is completely random and unbiased. We are committed to the principles of fair play and transparency.

6.2 Game Providers

b1999 offers games from a range of international-standard game providers, including Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, Microgaming, NetEnt and many more. Each provider's own game rules apply.

6.3 Technical Issues

If a game is interrupted mid-session due to a technical error or network problem, b1999 will review server logs and attempt to provide an appropriate resolution. However, b1999 is not obligated to compensate for issues caused on the user's side due to internet outages.

6.4 Betting Limits

Each game and market has defined minimum and maximum betting limits, which are displayed in the game interface. b1999 reserves the right to change these limits at any time.

The following activities are strictly prohibited on b1999:

• Money laundering or transactions involving illegal funds.
• Fraud, deception or use of another person's identity.
• Creating multiple accounts to abuse bonuses.
• Using automated bots or software to play games.
• Intentionally exploiting technical errors on the platform.
• Harassing or engaging in inappropriate behaviour towards other users.
• Attempting to interfere with the platform's security systems.
• Depositing or withdrawing funds using third-party accounts.

8.1 Closure by the User

You may request to close your own account at any time by contacting our support team. Applicable withdrawal conditions must be met before the account is closed.

8.2 Suspension by b1999

b1999 may temporarily suspend or permanently close an account in the following circumstances:

• Violation of these Terms.
• Failure to complete identity or age verification.
• Suspicious or fraudulent activity.
• Due to regulatory or legal directives.
• Account inactive for an extended period of time.

8.3 Steps Following Suspension

If an account is suspended, the user will be notified by email and asked to contact our support team for a resolution. For legitimate complaints, we follow a review process.

b1999 places the highest importance on protecting users' personal information. Our services are secured by SSL encryption technology. For detailed information on how personal data is collected, stored and used, please read our Privacy Policy.

We never sell user information to third parties for commercial purposes. However, we may be required to provide information when legally required or directed by a regulatory authority.

10.1 Nature of Service

Services on b1999 are provided on an "as-is" basis. We cannot guarantee uninterrupted or error-free operation of the platform. Temporary disruptions may occur due to maintenance, upgrades or unforeseen technical issues.

10.2 Gaming Losses

There is a risk of loss in gaming. b1999 is not responsible for any financial losses resulting from a user's gaming activity. Play responsibly and do not place bets beyond your means.

10.3 External Factors

We are not responsible for issues caused by factors beyond b1999's control, such as natural disasters, cyberattacks, internet service outages, or government directives.

b1999 places the highest importance on responsible gaming. We believe gaming should be an entertaining activity — not a source of financial problems.

11.1 Self-Control Features

Users can contact us to use the following features to manage their own gaming:

• Set daily, weekly, or monthly deposit limits.
• Temporarily pause the account for a set period.
• Register for long-term self-exclusion.
• Access to review betting history.

11.2 Support

If you are experiencing gaming problems, or someone you know is struggling, please contact our 24/7 live chat support. For more information, visit our Responsible Gaming page.

b1999 reserves the right to partially or fully change, amend, or update these terms and conditions at any time. In the case of significant changes, a notification will be sent to the registered email address.

If you continue to use the platform after any changes, you will be considered to have accepted the revised terms and conditions. We therefore recommend checking this page regularly. The date of the most recent revision will always be displayed at the top of this page.

12.1 Contact & Complaints

If you have any questions about these terms and conditions or wish to raise a complaint, please contact us:

• Email: [email protected]
• Live Chat: Support is available 24/7 in Bengali.

We treat all complaints with appropriate seriousness and aim to resolve them as quickly as possible.